Contact Us
We value the connection with our community and are here to assist in any way we can. Feel free to reach out.
FAQ
Products & Orders
Will you release new collections?
Yes. We regularly work on new designs and collections while staying true to our timeless and nature-inspired identity. The best way is to follow our updates and announcements through our website and social channels.
Are your products suitable for everyday wear?
Absolutely. Our pieces are designed to be comfortable, durable, and versatile for everyday wear. From sunny days outdoors to cooler, unpredictable weather, they’re made to accompany you wherever your adventures take you.
Do you have a physical store?
No, Toeguin is exclusively an online store. This allows us to make our collections available to customers across Europe, while keeping our focus on responsible production, efficient delivery, and a seamless online shopping experience.
Sutainability & Craftmanship
What materials do you use?
We carefully select eco-friendly materials that align with our respect for nature and our commitment to responsible production.
Are your products made to last?
Yes. Our goal is to create timeless pieces that remain comfortable, durable, and relevant beyond seasonal trends.
Why is sustainability important to Toeguin?
Nature is at the heart of our story. We aim to honor that inspiration by making thoughtful choices in both materials and production processes.
Shipping & Delivery
How long does shipping take?
Because our products are made on demand, we usually need 3–5 working days to prepare your order for shipment. Once dispatched, delivery typically takes an additional 1–2 working days.
Why are your products made on demand?
Producing items on demand helps reduce waste and avoid unnecessary overproduction. This allows us to create products more responsibly while minimizing our environmental impact.
What happens if I return a product?
Returned products are carefully inspected and cleaned before being made available again whenever possible. Rather than disposing of returned items, we aim to give products a second life and support a more circular economy.